Product Details

Intercom is the only customer service software that combines automation and human support to deliver a seamless customer experience across the entire journey. With Intercom, you can:

• Chat with your customers via email or in-app messages, and resolve their issues quickly and efficiently. You can use rich media, emojis, and gifs to make your conversations more engaging and human.

• Use AI-powered bots and workflows to answer common questions, collect customer information, and route conversations to the right team. You can build custom bots without coding and tailor them to your business needs and goals.

• Create and manage a self-service help center with attractive and easy-to-read articles that customers can access directly from your product or website. You can also use article suggestions to automatically recommend helpful content to your customers based on their context.

• Send targeted outbound messages to onboard, engage, and retain your customers with relevant, timely information. You can segment your audience based on their behavior, attributes, or events and trigger messages based on specific criteria.

• Create product tours and tooltips to guide your customers through new features and increase adoption. You can design interactive and personalized experiences that show your customers the value of your product and how to use it effectively.

• Integrate with popular software tools like Slack, Zendesk, Salesforce, and more to streamline your workflows and data. You can sync your customer data across different platforms, automate actions based on events, and collaborate with your team seamlessly.

• Analyze and optimize your customer service performance with powerful reporting and analytics. You can track key metrics like response time, resolution time, customer satisfaction, retention rate, and more. You can also use conversation topics to understand your customers’ needs and feedback better.

The Sales Pitch

Intercom is trusted by over 25,000 businesses worldwide, including Wolt, Zilch, TrueCommerce, and many more. They use Intercom to deliver exceptional customer service that drives faster growth through better relationships.

Whether you’re a small business or a large enterprise, Intercom can help you provide better customer service at scale. You can try Intercom for free for 14 days and see for yourself how it can transform your online business.

Don’t wait any longer. Click on the link and start your free trial of Intercom today!